Play Smart.
Stay in Control.
bajeed is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. This page outlines the practical tools, guidelines, and support resources available to help you keep gambling fun and within healthy limits. 18+ only.
Set daily, weekly, or monthly deposit caps in BDT to keep your spending within a budget you are comfortable with. Limits take effect immediately when lowered.
Take a short break from bajeed with a time-out of 24 hours, 3 days, or 7 days. During a time-out, your account is temporarily suspended and cannot be accessed.
Request a longer self-exclusion of 1 month, 3 months, 6 months, 1 year, or indefinitely. Self-exclusions cannot be reversed during the chosen period.
Enable periodic on-screen reminders that show your session duration and net activity. These prompts encourage you to pause and reflect before continuing.
Review your full deposit, withdrawal, and wagering history at any time from your bajeed account dashboard. Full transparency over your activity helps you stay informed.
bajeed's support team is available around the clock in BST to assist with any responsible gaming request, including setting limits, requesting time-outs, or discussing self-exclusion.
Playing Safe at bajeed
bajeed operates with a genuine commitment to responsible gaming across every product we offer — from cricket betting and live casino games to slots and crash titles. We recognise that for the vast majority of players in Bangladesh, gambling is a recreational activity enjoyed within safe, sensible limits. However, we also acknowledge that a small number of players may develop patterns of behaviour that indicate a gambling problem, and we take our responsibility towards those players seriously.
Our responsible gaming programme is built around three core principles: prevention, through tools that help players set limits before problems develop; early intervention, through alerts and support outreach when our systems detect potentially harmful patterns; and support, through direct access to our team and guidance on seeking further help.
bajeed does not encourage players to chase losses, to gamble more than they can afford, or to view any game as a reliable source of income. Gambling outcomes are determined by chance, and the house edge means that over time, losses are more likely than gains. Every player who uses bajeed should treat the money they deposit as the cost of entertainment, never as an investment.
All responsible gaming tools described on this page are available free of charge to every registered bajeed player. To access any of these tools, log in to your account and visit the Responsible Gaming section of your account settings, or contact our support team directly at [email protected]. Our team responds in English and Bengali, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
18+ Policy — No Exceptions
The minimum age to use bajeed is 18 years old. This restriction exists to protect minors from the potential harms associated with gambling, and bajeed enforces it rigorously through identity verification procedures applied at registration and at the point of first withdrawal.
Every player who registers a bajeed account is required to confirm that they are 18 years of age or older. Where bajeed has reasonable grounds to suspect that a player may be under the minimum age — for example, if documents submitted during KYC verification indicate a date of birth suggesting the player is younger than 18 — the account will be suspended and all funds held pending further review.
Protecting Minors in Your Household
If you share a device with younger family members, bajeed strongly recommends the following precautions:
- Never save your bajeed login credentials in a browser or password manager accessible to others.
- Always log out of your bajeed account when you are not actively using it.
- Use device-level parental controls or content filtering software to restrict access to gambling websites on shared devices.
- Do not disclose your account password or PIN to any other person, regardless of their age.
If you suspect that a minor has accessed a bajeed account without authorisation, contact our support team immediately so that we can investigate and take appropriate action to protect both the minor and the integrity of the account.
Deposit Limits and Spending Controls
One of the most effective ways to keep your gambling within safe and enjoyable boundaries is to set a deposit limit that reflects your personal financial situation. bajeed allows every registered player to set maximum deposit thresholds across three time windows, payable via bKash, Nagad, Rocket, or any other supported BDT payment method.
| Limit Type | How It Works | Takes Effect | Cooling Period to Increase |
|---|---|---|---|
| Daily Deposit Limit | Maximum BDT you can deposit in any 24-hour rolling window | Immediately when set or lowered | 24 hours before an increase is applied |
| Weekly Deposit Limit | Maximum BDT you can deposit across any 7-day rolling period | Immediately when set or lowered | 7 days before an increase is applied |
| Monthly Deposit Limit | Maximum BDT you can deposit in any 30-day rolling period | Immediately when set or lowered | 30 days before an increase is applied |
The asymmetric cooling period is an intentional design choice: reducing a limit takes effect instantly so that a player who decides mid-session to cut back can do so without delay. Increasing a limit, however, requires a waiting period equal to the limit's time window — this friction is designed to protect players from impulsive decisions made during a losing session.
To set or adjust your deposit limits, log in to your bajeed account and navigate to the Account Settings section, then select Responsible Gaming. You can also contact the support team at any time to have limits adjusted on your behalf. bajeed recommends that all players set at least a monthly deposit limit that reflects their discretionary entertainment budget, keeping in mind that gambling activity should never be funded by money needed for essential household expenses.
Time-Out and Cooling-Off Periods
A time-out is a short, temporary suspension of your bajeed account. It is designed for players who feel they need a brief pause from gambling activity — perhaps after a stressful period, a significant losing run, or simply because they want to reset their habits without committing to a longer break.
During an active time-out, you will not be able to log in to your bajeed account, place bets, or make deposits. Any pending withdrawals that were in progress before the time-out was activated will continue to be processed normally. Scheduled marketing communications will be paused for the duration of the time-out.
To activate a time-out, visit the Responsible Gaming section of your account settings or contact the bajeed support team. bajeed also operates an automatic inactivity alert: if your account shows no activity for an extended period, we may send a brief check-in message to confirm everything is well and remind you that responsible gaming tools are available.
If you find that 7 days is not sufficient and you need a longer absence from the Platform, bajeed recommends using the self-exclusion feature described in the next section.
Self-Exclusion Tools
Self-exclusion is the strongest responsible gaming tool available to bajeed players. It is intended for individuals who recognise that their gambling behaviour has become, or is at risk of becoming, harmful to themselves or others. If you feel that you need to step away from gambling for a significant period in order to regain control, self-exclusion is the right choice.
bajeed offers the following self-exclusion periods:
When a self-exclusion is active, your bajeed account is fully suspended. You will be unable to log in, deposit, bet, or access game history. bajeed will also suppress all promotional and marketing communications to your registered email and mobile number for the entire duration of the exclusion period. Any account balance at the time of exclusion will be retained safely and made available for withdrawal after the exclusion period ends, subject to standard verification procedures.
How to Request Self-Exclusion
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1
Contact the Support Team
Send a message to [email protected] or use the live chat function in your account, clearly stating that you wish to self-exclude and specifying your preferred exclusion period.
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2
Identity Confirmation
A member of the bajeed team will verify your identity to ensure the request is applied to the correct account. This typically takes no longer than a few minutes during staffed hours.
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3
Exclusion Activated
Your account is suspended immediately once the exclusion has been confirmed. You will receive a written confirmation to your registered email address.
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4
Period Expires and Review
At the end of the chosen period, bajeed will contact you to confirm whether you wish to reactivate your account. Reactivation is not automatic — it requires explicit confirmation from you, along with a short responsible gaming check-in.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, background, or income level. In many cases it develops gradually, and the individual concerned may not recognise the warning signs until significant harm has already occurred. bajeed encourages all players to be honest with themselves about their gambling habits and to take action early if they notice any of the following patterns.
Spending more money on gambling than you originally intended, regularly exceeding your own self-set limits.
Gambling with money needed for rent, food, utility bills, or other essential household expenses.
Feeling irritable, anxious, or restless when you are not gambling or when you try to reduce how much you gamble.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
Lying to family members, friends, or colleagues about the amount of time or money you spend gambling.
Using gambling as a way to escape from stress, anxiety, depression, or other personal difficulties.
Borrowing money, selling possessions, or taking out loans specifically to fund gambling activity.
Neglecting work, studies, family responsibilities, or important relationships because of time spent gambling.
If you recognise three or more of these signs in your own behaviour, we strongly encourage you to take a break using bajeed's time-out or self-exclusion tools, and to reach out to our support team for a confidential conversation. You do not need to be in crisis to ask for help — early action is always more effective than waiting until problems become severe.
Getting Help and Support
Asking for help with a gambling problem is a sign of strength, not weakness. bajeed's support team is trained to handle responsible gaming conversations with sensitivity and without judgement. Whether you want to activate a self-exclusion, ask a question about your betting history, or simply talk through your concerns, we are here to help.
In addition to the tools and support available directly through bajeed, we also encourage players who are experiencing gambling-related difficulties to reach out to qualified support services. Speaking with a trained counsellor or support worker can provide guidance, coping strategies, and a longer-term plan for managing gambling behaviour in a healthy way.
bajeed is committed to working collaboratively with players who identify a problem. We will never pressure a player to continue gambling, and we will always prioritise player welfare over short-term commercial considerations. If you contact us about a responsible gaming concern, our team will take your request seriously, act quickly, and follow up to make sure the measures in place are working effectively for you.
bajeed Responsible Gaming Support
Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). We respond in both English and Bengali. All responsible gaming requests are treated with complete confidentiality.
Plain text only — not a clickable link. Please copy and paste this address into your email client.
Ready to Play Responsibly?
If you're in control and playing for fun, explore bajeed's games — cricket betting, slots, and live casino — knowing that our responsible gaming tools are always just a few clicks away.